| Course Name | Secretariats Services |
| Code | Semester | Theory (hour/week) | Application/Lab (hour/week) | Local Credits | ECTS |
|---|---|---|---|---|---|
| MYO 102 | Spring | 2 | 0 | 2 | 4 |
| Prerequisites | None | |||||
| Course Language | Turkish | |||||
| Course Type | Required | |||||
| Course Level | - | |||||
| Mode of Delivery | - | |||||
| Teaching Methods and Techniques of the Course | ||||||
| Course Coordinator | ||||||
| Course Lecturer(s) | - | |||||
| Assistant(s) | - | |||||
| Course Objectives | The aims of the course are recognize the secretarial profession consciousness of the profession to accident to make the organization of secretarial work make a business plan develop interpersonal communication skills use of corporate communication techniques use the techniques in medical secretarial field |
| Learning Outcomes | The students who succeeded in this course; |
| Course Description | The definition of secretarial work working places Duties and Responsibilities place of business life and its importance; Basic features of the secretarial profession secretarial services talk on the phone meeting management, arranging appointments; business trip arrangements; professional ethics professional image |
| Related Sustainable Development Goals | |
|
| Core Courses | X |
| Major Area Courses | ||
| Supportive Courses | ||
| Media and Managment Skills Courses | ||
| Transferable Skill Courses |
| Week | Subjects | Required Materials |
| 1 | Secretary Job Description//Activities of Secretary //Job Secretary Types | Office Management Secretarial Services Page: 3-15 |
| 2 | Professional Qualifications Personal Attributes | Office Management Secretarial Services Page: 24-39 |
| 3 | presentations: preparing conference// prepare English calender related with important days // Prepare Turkish calender related with important days//secretarial materials: Information About Business //Index Phone Book //Travel Information //Card Catalog //diary // Notebook | Office Management Secretarial Services Page: 39-45 |
| 4 | Communication Description //Communication Types //communication within people //Interpersonal Communication// organizational Communication | Public Relations and Communications Page: 49-53// Health Contact Page: 3-28 |
| 5 | Empathic Communication The Importance of Empathy in Health Care / Quiz | Medical Documentation and Secretarial page: 6-9//Health Contact Page: 28-34 |
| 6 | Secretarial Position at the management//Planning, organization, coordination, execution, monitoring functions | Business Organization Page: 15-40 |
| 7 | Business plan// Homework:job Simplification// | Business Plan Page: 2-33 |
| 8 | Midterm | |
| 9 | Description Organizations Objectives of the organization benefits principles functions | Organization Service Area Page: 3-9 Pages: 23-33 |
| 10 | Types of Organizations Management Processes Service Areas Factors affecting the organization Homework: ways to increase the performance of Meeting | Organization Service Area Page: 37-50 |
| 11 | Corporate Organization definition, Objectives, Structure, stages Benefits and Features | Corporate Organization Page: 6-23 |
| 12 | Corporate Organization Types// Opening Departure (Jubilee) //Seminar// Conference //panel// Open session //Quiz//Homework: efficiency of use of secretary materials | Corporate Organization Page: 27-39 |
| 13 | Introduction (Launch) //Campaign// Promotion //Sponsoring Roadshow //ceremonies //Concert Competition | Corporate Organization Page: 44-58 |
| 14 | Medical Secretary Techniques | Medical Documentation and Secretary Page: 251-267 |
| 15 | general evaluation | |
| 16 | final examination |
| Course Notes/Textbooks | T. C. The Ministry of Education (2011), Office Management Secretarial Services (346SBI049), Ankara Yatkın, A. and Ü. N. (2010). Public Relations and Communications, Ankara, 3. Printing MEGEP (2007), Public Relations and Organization Services Organization Service Area, Ankara MEGEP (2007), Office Management and Secretarial Work Plan, Ankara MEGEP (2011), Public Relations and Corporate Planning Services Organization (342pr0006), Ankara Professor Dr. Ataklı, A.; Asst. Assoc. Dr. Kaplan, A. (2016), Medical Documentation and Secretary, Ankara |
| Suggested Readings/Materials | Aysel Köksal Dilaver Tengilmoglu, Medical Secretary. Seçkin Publishing, London 2013 ISBN: 9789750223969 Yard. Assoc. Dr. Mehmet Altınöz, today's Business Environment Secretary, Yargıl Publications, 1997 Assoc. Dr. Dilaver Tengilmoglu, Öğr. Gör. Pınar Çoşan, Executive Assistant, Asil Publishing, 2004 Akyay Uygur, Hakan Koc, Secretarial Techniques, Detay Publishing, 2009 Asst. Assoc. Dr. Hasan Tutar, Professional Secretarial and Office Applications, Nobel Publications, 2001 Assoc. Dr. Dilaver Tengilmoglu Hasan Tutar, Modern Office Management, 2003 Kandur H., Electronic Document Management System |
| Semester Activities | Number | Weigthing |
| Participation | ||
| Laboratory / Application | ||
| Field Work | ||
| Quizzes / Studio Critiques | - | |
| Portfolio | ||
| Homework / Assignments | 1 | 20 |
| Presentation / Jury | - | - |
| Project | ||
| Seminar / Workshop | - | - |
| Oral Exam | ||
| Midterm | 1 | 35 |
| Final Exam | 1 | 45 |
| Total |
| Weighting of Semester Activities on the Final Grade | 60 | |
| Weighting of End-of-Semester Activities on the Final Grade | 40 | |
| Total |
| Semester Activities | Number | Duration (Hours) | Workload |
|---|---|---|---|
| Course Hours (Including exam week: 16 x total hours) | 16 | 2 | 32 |
| Laboratory / Application Hours (Including exam week: 16 x total hours) | 16 | ||
| Study Hours Out of Class | 16 | 1 | 16 |
| Field Work | |||
| Quizzes / Studio Critiques | |||
| Portfolio | |||
| Homework / Assignments | 1 | 10 | |
| Presentation / Jury | - | ||
| Project | |||
| Seminar / Workshop | - | ||
| Oral Exam | |||
| Midterms | 1 | 14 | |
| Final Exams | 1 | 16 | |
| Total | 88 |
| # | Program Competencies/Outcomes | * Contribution Level | ||||
1 | 2 | 3 | 4 | 5 | ||
| 1 | To have the required contemporary theoretical and practical knowledge in his/her field | X | ||||
| 2 | To use the material and technology related to his/her field, and make their maintenance, use the information and communication technologies at basic level | X | ||||
| 3 | To have the competency to recognize the problems in his/her field, analyze them, develop evidence-based solutions and have the ability to share their suggestions with others | X | ||||
| 4 | To be aware of legal responsibilities, conduct basic studies in her/his field independently | X | ||||
| 5 | To communicate with patients, relatives and colleagues properly, comprehensively, honestly and explicitly, transfer his/her thoughts and knowledge through written and oral communication | X | ||||
| 6 | To take responsibility as an active team member during the practices in his/her field | X | ||||
| 7 | To commentate and evaluate the scientific information with a critical approach by the help of knowledge gained in his/her field | X | ||||
| 8 | To comprehend the importance of lifelong learning, to determine and meet her/his learning needs, to develop herself/himself by monitoring the development in science and technology | X | ||||
| 9 | To act by considering the universal ethical values, social and cultural characteristics | X | ||||
| 10 | To know the concepts of occupational safety, patient safety, environmental protection and quality, and fulfill the requirements | X | ||||
| 11 | To be able to follow information in his field and communicate with colleagues in English at least a level of European Language Portfolio A2 General Level | X | ||||
| 12 | To document the patient information by using medical terminology effectively and efficiently | X | ||||
| 13 | To determine the needs according to the requirements of the service and carry out activities for development in the field of medical documentation and secretariat | |||||
*1 Lowest, 2 Low, 3 Average, 4 High, 5 Highest
